CSR-Logistics Fontana

Looking for an experienced CSR in the city of Fontana

Responsibilities

Provide exceptional customer service by assisting clients with inquiries and issue resolution.

Utilize strong data entry skills to accurately input and update customer information in the system.

Communicate effectively with customers via phone and email, demonstrating excellent phone etiquette.

Collaborate with team members to ensure timely and efficient logistics operations.

Utilize Microsoft Excel for data analysis and reporting in relation to warehouse management and freight activities.

Qualifications

Strong communication skills with a focus on customer service and client relations

Proficiency in Microsoft Office, particularly Excel

Experience in data entry and call center environments

Excellent phone etiquette and interpersonal skills

Background in sales and outbound calling is advantageous

Familiarity with warehouse management processes is preferred

CSR's needed for city of Fontana

Must have experience with WMS software

Minimum 3 years of experience

Must have window clerk experience

Must be reliable/ on time

Must be flexible with schedule

1st shift available

Will be doing overtime as needed

Must having logistics experience

Must be able to support staff at traffic windows as well

Long term position, 40 hours a week and OT as needed

Synapse/Oracle WMS software experience a plus

Excel savvy a plus

Willing to start ASAP

Data entry

Dispatch

Scheduling

PO releasing

Customer communications (email)

Manifest

BOLs

TMS/WMS

Pay Rate: $21.00-$23.00

Please contact us below:

626.362.8798 text or call to get more information

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Shift:

Day shift

Morning shift