Resident Field Service Representative
Job Summary: As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including catalytic oxidation, wastewater clarification, media filtration, softening, reverse osmosis (RO) and filter press separation.Key Characteristics (Highlight characteristics required to succeed in the role)Conduct maintenance and calibration activitiesConsult with shift lead and site managementExcellent mechanical know how and problem-solving skillsEnsure contract compliance of volume and quality specificationsOperate, monitor, and optimize equipment performance Duties & Responsibilities (List 5-7 essential functions for the role, focusing on broader responsibilities)Operate, monitor, and optimize equipment performanceConduct critical and preventative maintenance and calibration activities on equipment.Take samples and support the Lab FSR in performing analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements.Support the Lab FSR in reviewing lab data and make appropriate process changes based upon plant conditions and laboratory results.Utilize forklift as needed for plant operations purposesMonitor, adjust and maintain chemical injection systemsSupport the maintenance team in maintaining inventory of spare parts and adequate supply of chemicals and replacement parts.Carry out mechanical, electrical and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.Create and maintain site documentation, and provide customers with detailed technical summaries of work performed.Consult with shift lead and site management.Ensure contract compliance of volume and quality specifications.Meet customer access requirements to sites.Other duties as required.Data interpretation, record keeping reporting and critical decision-making skills.Knowledge, Skills & Abilities (List out required and preferred skills as applicable)Knowledge of basic wastewater or water treatment.Knowledge of basic computer skills.Proficient in Google Suite or related software.Ability to read, write, and communicate orally in English in a fluent manner.Knowledge of preventative maintenance for pumps, bearings, blowers and general rotating equipment.