Technical Support Engineer

A company is looking for a Technical Support Engineer, US / CAN.Key ResponsibilitiesDemonstrate ownership and drive customer issues to resolutionReproduce customer issues and test new product functionalityEnhance the InfluxDB Cloud offering using automation and monitoring toolsRequired Qualifications5+ years of technical work experience in technical support, development, or engineeringExperience in a customer-facing position as a front-line engineer / technical support engineerProfound knowledge in database concepts, automation, monitoring, and Linux-based CLIsExpertise in at least one programming language such as SQL, Python, R, or MatlabProficiency in integrating with cloud platforms like AWS, Azure, or GCP