Automation Analyst II

DescriptionIntroductionDo you want to join an organization that invests in you? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Automation Analyst II like you to be a part of our team.Job Summary and QualificationsWhat makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.HCA ITG Automation Analyst II are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Automation Analyst II executes on automation efforts of medium to large size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Automation Analyst II have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. Automation Analyst II may also be sought after to coach/mentor other Automation Analysts/Associate Automation Analysts.CORE COMPETENCIES

Documentation

Process Improvement/Redesign

Solution Design

Communication, Diplomacy and Advocacy

Testing

Implementation Knowledge

Facilitation/Presentation

Requirements

Leadership

Planning

VALUABLE SKILLS

Technology Evaluation

Domain Knowledge

Scripting

Version Control

SPECIALIST/EMERGING SKILLS

AI/AIOps

Machine Learning

Contract Negotiation/Vendor Relations

Statistics and Data Science

Major Responsibilities

Elicit and gather requirements for automation projects by working directly with internal and external customers

Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions

Assess and quantify potential benefits of automation for business and technical processes

Assist with building automation strategies and frameworks based on planned and prioritized automation work

Design, Develop, Execute and Maintain Automated Scripts to specifications

Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance

Write efficient, easy-to-follow documentation on automation tools, scripts, and processes

Assist with manual testing as needed to help development team meet schedule commitments

Promote, recommend, and implement improvements to automation frameworks and processes

Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE

Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts

Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities

Stay informed of automation industry trends and best practices

Communicate value of automation to enterprise to both technical and business leadership

Works with multiple areas at HCA to ensure understanding of assigned task.

Adherence to all HCA standards and policies.

Supports development of technical standards.

Analyzes user specifications and requirements. Identifies opportunities for process improvements.

Works to participate and learn best practices and procedures.

Adheres to best practices for software design, retention, documentation, and deployment strategies.

Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.

Gathers and documents business, user, functional and non-functional requirements for in scope products.

Establishes and maintains solid business relationships.

Actively owns and participates in lifecycle management of assigned applications and infrastructure.

May provide afterhours/on-call support for applications.

Has the ability resolve simple to complex production support issues.

Performs other duties as assigned.

Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

What qualifications you will need:

Bachelor's Degree preferred

Three or more years of experience in a Systems Engineering, Analyst or Developer role

Knowledge, Skills, Abilities, Behaviors

Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes

Ability to evaluate automation utilizing Six-Sigma principles for improvement opportunities

Ability to design, develop, and monitor business and technical processes

Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance

Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company

Knowledge of testing best practices and skill in implementing them in SDLC

Knowledge of frameworks and software design patterns used for implementing software solutions

Ability to present and facilitate technical ideas while creating alignment among audience of varying disciplines

Ability to determine alignment of new technologies to HCA strategic roadmap

Ability to elicit and gather requirements for automation projects by working directly with internal/external customers

Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA

Ability to create project plans, understand dependencies, and drive towards identified milestones

Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilities

Understanding of the HCA technical landscape

Skill in using scripts to execute processes

Skill in utilizing GitHub repositories as code repositories and version control

Extensive depth of knowledge in one or more automation domains

Knowledge of how contracting is handled

Ability to work, make aligned decisions, plan and accomplish goals without explicit direction/guidance from leadership Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for it

Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for it

Ability to promote, recommend, and implement improvements to automation frameworks and processes

Ability to teach other team members and other external staff

Ability to design, develop, and monitor KPI, operational metrics, and other relevant automation data

Ability to make decisions based on observed trends in the industry and platform

Ability to perform interviews, evaluate candidates, assist with career path and performance evaluations of team members

Knowledge of system architecture

Ability to multitask, managing multiple projects and priorities

Ability to be detail oriented and organized

Ability to be adaptable and flexible and to handle ambiguity and changing priorities

Behavior constituting professional demeanor and positive attitude

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderWe are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Automation Analyst II opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.