Associate Director of Admissions Operations

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).Working Title:Associate Director of Admissions OperationsInstitution:Metropolitan State UniversityClassification Title:MnSCU Academic Supervisor 1Bargaining Unit / Union:216: Middle Management AssociationCity:St. PaulFLSA:Job ExemptFull Time / Part Time:Full timeEmployment Condition:Unclassified - Unlimited AcademicSalary Range:$30.10 - $45.24Job DescriptionMetro State University, Minnesota’s public, urban university, and four-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire an Associate Director of Admissions Operations. This is a full-time position within the Admissions Department.Job Responsibilities:This position serves as part of the Strategic Enrollment and Marketing division. The Associate Director of Admissions Operations plays a critical role in overseeing the processing of various applications for admission, while ensuring all policies, procedures and data integrity standards are met. This individual develops processes to support any new initiatives and partnerships. They also supervise the processing staff and oversee the student worker staff and are responsible for the hiring, ongoing training, and support of these teams. This individual will find answers to complex problems and resolve escalated processing challenges, therefore playing a vital role in admissions leadership.Minimum QualificationThe following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

Minimum two (2) years of progressively responsible supervisory or leadwork experience.

Minimum two (2) years of experience in designing and implementing policies and procedures to support goals.

Ability to direct and enable the performance of a team of three (3) employees dedicated to an ongoing business activity/function. Develop work structures and processes to accomplish set goals through performance standards while conveying clear expectations to staff. Develop and monitor performance measures and results that hold staff accountable.

Ability to review and manage multiple systems and evaluate their performance for accuracy.

Equipped to identify and interpret program requirements, policies, regulations, and problem areas by analyzing relevant data and formulate alternative courses of action.

Demonstrated knowledge of laws, rules, and regulations governing the programs of the MinnState system.

Skilled in the use of various common PC tools, i.e., databases, spreadsheets, and word processors (Microsoft Office Suite).

Preferred Qualification

Bachelor’s degree from a regionally accredited institution of higher education.

Master’s degree from a regionally accredited institution of higher education.

Proficiency with the Minnesota State Integrated Statewide Record System (ISRS) or other similar student information system.

Knowledge of the state’s financial and budgetary policies and procedures.

Knowledge of performance management within a team environment, including all elements of employee supervision such as hiring, discipline, firing, coaching, and directing.

Ability to develop and cultivate a strong team environment and a customer service culture.

Knowledge of laws, rules, principles, theories, and techniques governing activities of Admissions Materials Management.

Knowledge of and ability to utilize participatory management techniques.

Ability to successfully work with a diversity of people.

Demonstrated proficiency in the use of student information or other database systems, email programs, Microsoft Office products, document imaging systems and knowledge databases

Other RequirementsPhysical Requirements of the Job: Requires occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job dutiesNotice : In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.Work Shift (Hours / Days of work)Monday – Friday, 8:00am-4:30pmTelework (Yes/No)2 days remoteAboutThe University:Metro State University empowers learners to transform their lives and communities through relevant, student-centered education in an inclusive, anti-racist, and supportive learning environment.Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be “where learning meets living.” Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 31 out of 1,206 in 2024). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 (https://www.minnstate.edu/Equity2030/index.html) goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies (https://www.metrostate.edu/about/diversity) are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region’s premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement.Visit the Metro State University website (http://www.metrostate.edu) to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website (https://www.minnstate.edu/) .For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safetyThe School/Academic Department: https://www.metrostate.edu/about/departments/admissionsPosition is Open until filled with Priority Consideration Date of: December 19th, 2024 Applications must be received by 12:01 AM.To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.

Employment for this position is covered by the collective bargaining agreement MMA which can be found at https://mn.gov/mmb-stat/000/az/labor-relations/mma/2023-2025/mma-contract-2023-2025.pdf

For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.Metro State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.The University provides reasonable accommodations to qualified individuals with disabilities upon request.Benefits Information:At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.Desired Start Date:01-15-2025Position End Date:Open Date:12-09-2024Close Date:01-31-2025Posting Contact Name:Kab Chu Yang HeuPosting Contact Email:sn4445zg@minnstate.edu