Director, Global Leader Support
Come join the People Solutions team as the Director, Global Leader Support. In this role, you will lead a global team located in multiple countries focused on compliance, execution of people programs and building leader capability in foundational management practices through real-time coaching and specialized training. This role works in partnership with our business clients, Legal, Business & People Partners, People Operations and COE teams to understand capability gaps, design people-focused solutions and to deliver at scale.Responsibilities:Deliver a global leader support model to support cyclical volume leader coaching/support for the following inquiries: attendance, performance, solution delivery, business cases for workforce reductions, leaves and accommodations, employee civility, listening support, etc.Develop a consistent framework for coaching, record keeping and tracking and strengthen team members skillsets to ensure high-quality leader coaching and support of inquiriesPartner with COEs to proactively implement programs, focusing on upskilling leaders prior to program launches and providing in the moment, real-time coaching on managing employeesPartner with internal stakeholders (Legal, Ethics & Compliance, Security & EHS) on a robust compliance strategy that ensures people leaders are provided statutory training on a regular cadenceEnsure compliance of local labor laws, policy updates in partnership with Employee Relations and successful support of internal and external auditsUsing data, develop insights and themes to determine leader development needs and success metrics for regular updates to executive leaders and implementation of proactive measuresCollaborate with the People Solutions ecosystem on broader organizational initiatives and ad hoc initiatives