Client Solutions Consultant
Reporting to the Senior VP of Client Services, we seek a Client Solution Consultant to join our team. This role is important for bridging the gap between technology and needs and combining technical account management and sales engineering skills. In this senior position, you will design Tier 1 solutions, provide deep integration expertise, and gather clients' comprehensive business and technical requirements. You have experience collaborating with clients and our teams to provide strategic solutions.ResponsibilitiesSolution Design: Oversee the design and architecture of top-tier solutions that meet client goals and comply with industry standards, ensuring they are both functional and scalable.Integration Expertise: Offer advice on system integrations, using your knowledge to guarantee smooth interoperability with clients' existing systems.Business Analysis: Conduct comprehensive interviews and workshops with clients to gather, document, and prioritize detailed business and technical requirements.Stakeholder Collaboration: Work with internal and external teams, such as sales, marketing, product, engineering, and client/professional services, to ensure projects are delivered and meet client expectations.Client Engagement: Serve as an important liaison with the client throughout the project lifecycle.Keep up with industry trends and new technologies and share insights with clients to help them use solutions and maintain a competitive edge.