Help Desk Manager

Description We are searching for a hands on Manager of Technical Support to join a stable team in Manchester, New Hampshire. The successful candidate will be responsible for overseeing all aspects of the technical support team and processes, which span both software support. We are searching for someone skilled at improving processes, mentoring, identifying opportunities for improvement and putting a plan in place to achieve those improvements.This position requires working in the office Monday through Friday. This is not a remote or hybrid position.Requirements The applicant must possess a strong understanding of Computer Hardware. Proficiency in Linux is required. The candidate should have experience in MySQL. Demonstrable experience in managing a tech support team is crucial. The individual must possess excellent problem-solving skills. The candidate should have the ability to multitask and prioritize tasks. Strong verbal and written communication skills are required.Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .