OVERNIGHT BAKER

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.Responsibilities Include:Team Environment  Work well and interacts with others respectfully  Respond positively to coaching and feedback  Communicate with team members  Able to learn and execute multiple tasksOperational Excellence  Provide guest service  Resolve guest issues  Follow Brand standards, recipes and systems  Follow safety, food safety, and sanitation guidelines; comply with all applicable laws  Maintain clean and neat work environmentProfitability  Execute restaurant standards and marketing initiatives  Handle POS transactions and payments with accuracy  Prepare and deliver all products according to Brand standardsSkills/Qualifications:  Capable of counting money and making change  Able to operate restaurant equipmentCompetencies:Guest Focus  Understands and exceeds guest expectations, needs and requirements  Develops and maintains guest relationships  Display a sense of urgency with guests  Seeks ways to improve guest satisfaction; asks questions, commits to follow-through  Resolves guest concerns by following Brand recommended guest recovery processPassion for Results  Sets and maintains high standards for self and others, acts as a role model  Consistently meets or exceeds goals  Contributes to the overall team performance; understands how his/her role relates to othersProblem Solving and Decision Making  Identifies and resolves issues and problems  Uses information at hand to make decisions and solve problems; includes others when necessaryInterpersonal Relationships and Influence  Develops and maintains relationships with team  Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments