SFCC Technical Lead

Responsibilities: Leading and ensuring the successful delivery of Experience Cloud and other CRM implementation engagements . Assess engagement performance, risks, issues and impact on solution and service delivery commitments, client relationships, etc. Own development of Experience Cloud roadmap/journey strategy.  Create an integrated project plan from the individual project plans, showing the high-level flow of project milestones and dependencies across projects. Lead business and functional requirements to Experience Cloud standard features and functionality; define and prioritize /scoping of requirements Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities. Monitor all issues that affect the team, project, or program and potential risks. Manage program/project's financial, resource strategy and contingency Mentoring more junior team members in business analysis, project management, and Experience Cloud best practices.