Assistant Director of Application Services
Job DescriptionThe Assistant Director of Application Services is a valuable member of our team, who works to support the Director of Application Services in the strategic and operational management of the technology and application environment for the NYC Law Department’s 24 divisions, serving over 1,500 employees. Reporting directly to the Director of Application Services, the following are the roles and responsibility for this position:
To provide strategic planning to leverage existing technology to ensure alignment with the Agency’s mission; and provides advice in strategic planning to improve the delivery of IT application services in support of the business needs of the agency’s efficiently, security and goal in mind for pursuing high quality user support and maintenance for existing and future technology.
Responsible for directing the team for the development and support of critical priority development projects. Project work will include in-house application design and integration with 3rd party software, data conversion, new development and modifications to existing code, maintaining web services, system integration, conducting code review, and Agile development methodology.
Serving as a hands-on Technical Lead will play a crucial role in leading a development team in managing, heavily engaging in overseeing all systems SDLC the applications and the support maintenance of the application technologies and information system environments. It requires an in-depth Knowledge of system development, create coding standards and manage SDLC processes and deliveries. Implement validation using validation controls and JavaScript client-side validation. Manage a team by fostering a collaborative and high-performance work environment.
Create, upgrade, maintain, and troubleshoot SQL server (SQL 2019, 2022, Azure SQL) including the latest development tool kits, SSRS reporting services, Ability to quickly create SSIS packages and design complex SSIS interfaces with multiple data sources. Manage SQL security configure SQL server high availability and database application recovery are important. Install, configure and maintain Windows/SQL server Failover Cluster and SQL Always On. Design, create, and modify SQL objects including database relationship, tables, index, views and stored procedures in multiple database applications in Law.
Responsible to ensure all applications development and upgrade of all CRM farms for development/staging/production servers (2016/2017 and Dynamic 365), the need to lead and migrate all existing 2016 CRM code to MS Dynamic 365 leveraging Power platform, Power automate, Power BI, GitHub and Azure SQL. Responsible for ensuring and administrating support for security, maintenance, performance and troubleshooting of these environments.
Contribute to process improvements of IT policies, procedures, tools, security controls and infrastructure. You will also conduct research and proof of concept activities and provide recommendations for new technologies, techniques and tools to add value by increasing efficiency while improving service quality.
Support in planning, acquisition, installation, change management, and maintenance of the Agency application environment capacity planning, performance monitoring and fine tuning, restoring and troubleshooting, providing server-side certification with OTI and related functions.
Assisting in the administration, upgrade, support and maintenance of servers and application servers including IIS web services, load balancing, internal/external servers, performance monitoring and optimization, user interaction and support, systems monitoring, operations support and diagnostic analysis, debugging and finding effective resolutions for failures
Assist in monitoring the performance requirements of the agency’s applications and helping to implement strategies to improve the operations and maintain procedures and processes that enable the team to provide the necessary support for the application environment.
Perform on-going maintenance, diagnostic and troubleshooting of applicable applications to help the Director ensure the reliability of the complex and diverse applications utilized by the agency’s divisions 24/7 days across multiple office locations.
As an Azure Technical Lead for cloud platform, it will be responsible for mentoring, supporting, and teaching a team of cloud engineers in designing, implementing, and managing our Azure-based cloud infrastructure.
Qualifications(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.