Systems Engineer

JOB DESCRIPTION SUMMARYThe Network & Systems Engineer for the Infrastructure and Operations Team is responsible for providing JLBJ staff with on-site local network / Infrastructure support for the Perry (GA) location. The role will also be responsible for JLBJ global Infrastructure. The Network & System Engineer will deliver network solutions and provide assistance to compute / storage teams. Network & System Engineer responsibilities include the planning, implementing, monitoring and maintenance of the network infrastructure within the plant. The Network Systems Engineer must also have extensive knowledge of network technologies and a background in server/storage technologies. Understanding Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) models is required for this role.The Network Systems Engineer is also responsible for building strong collaborative relationships between the IT team and all Jack Links business teams. The Network Systems Engineer provides I.T Infrastructure technical knowledge and expertise to executive, plant and Business leadership as required. The Network Systems Engineer may work with the System Architect to provide a technical perspective to help process owners identify opportunities for technology expansion.DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position shall consist of, but not be limited to, the following:· Interfaces with plant technology applying I.T solutions to meet the business needs.· Maintains I.T Infrastructure network technology in the location.· Supports the global network team in project delivery.· Supports the network architect in delivering global designs.· Supports Server/Storage teams with tasks at the plant location.· Ensures the network is meets security standards.· Performs firmware updates.· Working with the International Infrastructure team support global business initiatives,· Partner with site leadership to understand business requirements that pertain to I.T Infrastructure.· Identify problem management trends and determine root cause analysis of issues.· Identify non-value added manual support tasks and automate to reduce team impact.· Engage with the Project Management Office (PMO) to plan for the testing and delivery of customer technology solutions.· Effectively prioritize and execute tasks as assigned from internal and project leadership.· Utilize and update enterprise ticketing system (Numara Track-IT) to keep a record of work assigned and to maintain expected incident management and service level agreements with the business. When necessary, ensure timely escalation of client problems.· Perform Level 1 analysis, diagnosis, and resolution of Infrastructure technical problems for a variety of end users plus identify, test and implement corrective hardware solutions, including off-site repair, as needed.· Support maintaining global asset tracking of Infrastructure technologies