Solar Service Coordinator Needed!
Are you interested in working in clean energy?
Since 2006 New England Clean Energy has been a leading solar installation company with one of the highest customer satisfaction ratings in the region. We cover all of RI, MA, and NH. We are a group of passionate individuals focused on doing solar renewable energy installations for both residential and commercial customers in a way that maximizes customer value and satisfaction. We strive for integrity, safety, and quality.
About This Position:
Our Service Coordinator is responsible for communicating with service customers and assisting them with getting the service work they need completed. This includes gathering information, analyzing the needs of the customer, recording details in the company’s CRM, preparing quotes, and providing support to service technicians and customers throughout the repair process with the assistance and at the direction of the Service Manager.
The ideal candidate is a detail oriented, empathetic individual who has strong communication skills.
Qualifications :
Resourceful self-starter and problem solver
Strong verbal and written communication skills
Confident and outgoing personality
Detail oriented and strong interest in learning all about solar
General computer skills that show a proficiency in using Excel, Word and a CRM
Ability to work in a fast paced, dynamic environment
Professional work ethic and commitment to a team environment
Reliable transportation and a clean driving record (for occasional travel to office to check deliveries, inventory)
Compensation:
We will provide the training you need to be successful
Full-time year-round (M-F) position
Hybrid work – in the office a day or two a week
Pay rate between $16 and $20 per hour based on experience
Business expense reimbursement (including miles)
Exceptional Benefits Package including Full Medical (individual or family), Dental, 3 Weeks Of Vacation/Sick Time in 2nd Calendar Year of Employment (PTO), 401K with Company Match, Long Term and Short Term Disability, and Life Insurance
Company Profit Sharing (all may not apply for a part time role)
How to Apply:
To apply, please submit a cover letter and resume in pdf format to Careers@NewEnglandCleanEnergy.com. Include the name of the position - Solar Service Coordinator- in the subject line of the email.
About New England Clean Energy:
New England Clean Energy has one of the highest customer satisfaction ratings among New England solar installers. To learn more about New England Clean Energy, visit https://newenglandcleanenergy.com
New England Clean Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, New England Clean Energy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
New England Clean Energy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of New England Clean Energy’s employees to perform their job duties may result in discipline up to and including discharge.