Quick Service (QSR) Manager- Eataly Soho

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Manager assists with supervising and running the day-to-day operations of the QSR counters.Reports directly to the QSR General Manager and Assistant General Manager and supervises the QSR staff of service leads, baristas and sales associates.Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are metCollaborates closely with the QSR GM and AGM on certain aspects of management including administrative and financial dutiesTrains, motivates, mentors and organizes team membersEstimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specificationsMonitors inventory, checks orders and distributes supplies as needed throughout the departmentManages transactions and ensures accurate accountingRecords shift notes and assists with administrative duties such as scheduling when neededEnsures department complies with all quality, health, safety and sanitation standardsDocuments, investigates and resolves employee and guest incidentsPerforms other duties as required or assigned