AR/Collection Specialist
Job Title: Collections AnalystJob DescriptionThis individual will provide support and coordination to the billing function of our Accounts Receivable team. The primary focus of this position is to handle and collect on customers' past due accounts. Managed large book of accounts by collecting on past due balances, providing invoices upon customer request, and resolving invoice disputes. Assist customers with tracking all returns and credits.Responsibilities
Collect on customers' past due accounts
Manage a portfolio of accounts between 1,000 - 4,000 customers
Collect on accounts with balances of less than $10,000
Use 'Get Paid' software to follow a pre-defined strategy, emailing or calling customers as necessary
Reply to customers with a sense of urgency and high customer service level
Assist customers with tracking all returns and credits
Essential Skills
Experience with collecting on large accounts
Accounts receivable experience
B2B collections experience
Customer service skills
Ability to multitask
Comfortable being on the phone
Additional Skills & Qualifications
Eager and excited to learn
Understanding of account reconciliation and customer disputes
Experience in debt/recovery collections
Work EnvironmentIn-office, team environment with tons of growth opportunities. The company is currently reviewing the possibility of implementing an internal points system for recognition, which allows employees to 'buy' items from an online store with those points. The online store contains items as small as pens and as large as vacations and everything in-between.Pay and BenefitsThe pay range for this position is $22.00 - $25.00 Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Phoenix,AZ.Application DeadlineThis position will be accepting applications until Jan 15, 2025.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.