LIHTC Chief Operating Officer (Flexible Hybrid)

In this compelling leadership position, you will lead efforts to oversee customer network development and customer support activities, as well as support customer engagement opportunities on the LIHTC (Low Income Housing Tax Credit Team) team. Additionally, you will be responsible for planning, directing, or coordinating operational activities and advancing strategic priorities for the team with the help of executives and staff managers.THE IMPACT YOU WILL MAKE

The LIHTC Chief Operating Officer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:Support the development of partner relationships across business units and/or partner accounts and strive to do what's right for our stakeholders.Identify executives, managers, and team members to support business relationships.Provide direction to the LIHTC team to promote Fannie Mae's products and services to ensure people across the country have access to affordable financing opportunities.Collaborate in developing strategic direction for, and execution of operational activities.Manage and oversee work of employees aligned to the oversight of the data needs of the team, including our internal system of record (MRI).Monitor business unit performance. Track progress, allocate resources and workflow. Insure effective conflict resolution. Support internal and external stakeholder needs.Communicate direction and priorities for the team, providing coaching and development to direct reports as well as other team members. Participate in the performance management process. Provide for professional or technical growth through assignment, mentoring, or training.Coordinate with other key internal stakeholders, including Sponsor Surveillance, Legal and Risk to ensure compliance with all applicable policies and procedures.Provide strategic insight, subject matter expertise, best practices, and recommendations for teams across the organization.Oversee and prepare periodic and ad hoc reporting for internal and external stakeholders, including FHFA. Report to senior management on business unit's performance and activities.Provide LIHTC subject matter expertise, best practices, and recommendations to leadership.Support achievement of overall team goals and ensure team members have the resources needed to achieve them.Work with Chief Credit Officer and Enterprise Risk Management to develop and manage risk policies, standards and guidelines for the LIHTC business. Oversee quarterly reviews and annual business planning process.