Water Restoration Technician Wanted

Position Title: Water Restoration Technician

Department: Water Damage

Reports To: Department Manager

Location: Tampa, FL

Employment Type: Full-Time / Part-Time / On-Call

Salary: $20 - $30 per hour depending on experience

Benefits: Competitive salary with growth opportunity, overtime and on call bonuses, health, vision

and dental insurance, simpleIRA with employer matching up to 3% per year, paid vacation time

off.

Job Overview:

We are seeking a dedicated and skilled Water Restoration Technician to join our team at Rhino

Restoration, a family owned leading provider of water damage restoration services in the Tampa

Bay area. The ideal candidate will be responsible for responding to emergency and

non-emergency water damage situations, including water extraction, drying, dehumidification,

and ensuring proper cleaning and sanitation of affected areas. You will work directly with

customers to restore their properties to pre-damage conditions and help minimize further

damage, ensuring complete customer satisfaction.

Key Responsibilities:

Respond to Emergency Water Damage Calls: Quickly and efficiently respond to water

damage emergencies (floods, leaks, storm damage, etc.), often outside of regular business

hours.

Water Extraction: Use commercial-grade equipment, such as pumps, vacuums, and extraction

units, to remove standing water from affected areas.

Drying and Dehumidification: Set up and operate air movers, dehumidifiers, and other

equipment to thoroughly dry and dehumidify affected areas.

Damage Assessment and Documentation: Perform detailed assessments of water damage

and document affected areas with photos and written reports. Work closely with insurance

adjusters to ensure accurate claims processing.

Mold Prevention and Cleanup: Identify potential mold growth areas, and assist with the

application of mold preventatives when necessary.

Cleaning and Sanitizing: Clean and sanitize affected areas to prevent secondary damage and

health risks.

Customer Communication: Maintain clear communication with customers, explaining the

restoration process and providing status updates. Ensure a high level of customer satisfaction.

Equipment Maintenance: Regularly inspect, clean, and maintain restoration equipment to

ensure its proper functioning.

Safety Compliance: Follow all safety procedures, wear appropriate personal protective

equipment (PPE), and ensure that all work complies with industry standards and regulations

(e.g., IICRC standards, OSHA).

Collaboration and Teamwork: Work as part of a restoration team, collaborating with

supervisors, project managers, and other technicians to ensure projects are completed

efficiently and on time.

Post-Job Clean-Up: Ensure that all work areas are thoroughly cleaned up and free of debris

before completing the job and leaving the property.

Qualifications:

● Experience: Prior experience in water restoration is preferred. Willing to train the right

person.

● Certifications:

○ IICRC Certification in Water Damage Restoration (WRT)

○ Additional certifications in mold remediation or fire damage restoration are a plus.

● Physical Requirements: Must be able to lift heavy equipment (up to 50 pounds), climb

ladders, and work in challenging environments (e.g., confined spaces, wet or flooded

areas).

● Technical Skills:

○ Proficiency in using water extraction and drying equipment.

○ Ability to operate basic hand tools and equipment safely.

● Customer Service Skills: Excellent communication skills and a professional demeanor

when dealing with customers, insurance adjusters, and other team members.

● Attention to Detail: Ability to thoroughly assess damage, follow protocols, and ensure

no details are overlooked.

● Problem-Solving Skills: Strong ability to think critically and find solutions in

high-pressure situations.

● Availability: Must be available for emergency on-call shifts, including evenings,

weekends, and holidays when necessary.

Benefits & Compensation:

● Competitive Pay $20 - $30 per hour, based on experience and qualifications.

● Health Benefits (medical, dental, vision).

● Paid Time Off (PTO) and paid holidays.

● Retirement Plan options (SimpleIRA).

● On-the-Job Training and opportunities for career growth and certifications (IICRC,

etc.).

● Company vehicle for fieldwork (if applicable).

● Uniforms and Equipment provided.

About Rhino Restoration:

Rhino Restoration is a trusted leader in water restoration services, specializing in responding to

emergency situations caused by floods, storms, and other water-related disasters. We take

pride in delivering fast, reliable, and professional services to our clients. Our team members are

key to our success, and we are committed to providing ongoing training, support, and

opportunities for growth within our company. www.rhino-restore.com