Market Research Assistant

Overview

Are you passionate about uncovering insights from data, solving challenges, and creating value for executive leadership? Join Avannis as a Market Research Assistant and become a key player in delivering high-impact customer experience insights for our financial services clients. In this role, you’ll leverage your analytical skills to mine data, create impactful visualizations, and deliver actionable recommendations to drive business outcomes. This is an exciting opportunity to work in a dynamic, entrepreneurial environment where your contributions directly impact our clients' success.

Key Responsibilities

As a Market Research Assistant at Avannis, you’ll:

Develop and deliver impactful reports: Create and maintain recurring Tableau and Excel-based reports for client delivery.

Generate actionable insights: Analyze customer feedback data to uncover trends, craft executive-level recommendations, and drive business decisions.

Ensure data accuracy: Conduct rigorous quality control checks to maintain the integrity of reporting deliverables.

Optimize data pipelines: Build and improve data pipelines for Tableau and other reporting tools; experience with Tableau Prep is a strong plus.

Manage benchmarking research: Lead industry benchmarking initiatives, delivering insights and detailed reports for clients.

Support client success: Assist client success managers with research and database queries to address client questions effectively.

Collaborate and deliver: Work closely with team members to ensure timely and accurate delivery of client-facing reports and projects.

Leverage emerging technologies: Utilize AI-powered tools to solve complex challenges and enhance service offerings.

Required Skills and Qualifications

We’re seeking a detail-oriented professional with:

Experience: 1-2 years of developing reports and extracting impactful insights from data.

Data expertise: Proficiency with Tableau (Tableau Prep is a strong advantage), Excel, and MS Office Suite, including Access.

Technical skills: Familiarity with coding languages like SQL for data extraction and transformation.

Visualization and storytelling: Proven ability to create insightful visualizations that effectively communicate findings to an executive audience.

Statistical knowledge: A strong foundation in statistical methods and concepts.

Exceptional writing: Ability to craft clear, concise, and executive-level recommendations and reports.

Industry background: Experience in retail banking or financial services is desirable but not required.

Why Join Avannis?

At Avannis, we specialize in customer experience technology and expertise for retail banking. Our mission is to deliver world-class tools and insights scaled for community banks and credit unions. Since 2007, we’ve proudly partnered with clients across North America and are on a path of aggressive growth over the next 3-5 years.

We’re not just a company; we’re a team united by shared values and a passion for innovation. Working at Avannis means:

Entrepreneurial spirit: Thrive in a fast-paced, rewarding environment where every contribution matters.

Team collaboration: Jump in to help others meet deadlines and achieve success.

Commitment to excellence: Deliver high-quality work, double-check for accuracy, and embrace constructive feedback.

Growth mindset: Join a culture that values learning and continuous improvement.

Our Values

At Avannis, our culture is grounded in:

Humility: We approach every challenge with an open mind and eagerness to learn.

Flexibility: Adaptability is key to thriving in our dynamic environment.

Integrity & Ownership: We take pride in our work and deliver on our commitments.

Practical Collaboration: We balance creativity with real-world impact to deliver exceptional results.

Ready to make an impact?

If you’re a motivated, analytical professional ready to grow with a company that values your skills and contributions, we’d love to hear from you!