Join Our Team as a Scheduler at Lloyd’s Pest Control!

Lloyd’s Pest Control in El Cajon is looking for a highly organized, detail-oriented Scheduler to help keep our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering excellent customer service, we want to hear from you!

What You'll Be Doing:

Manage Technician Schedules: Take the lead in scheduling and rescheduling technician appointments using Clypboard, ensuring efficient route assignments to keep customers happy and service flowing smoothly.

Resolve Scheduling Conflicts: Identify and resolve scheduling conflicts each month, adjusting appointments and times as needed to avoid disruptions.

Support Technicians: Be the main point of contact for technicians needing assistance with their routes or scheduling adjustments, helping solve issues as they arise.

Coordinate Service Work: Schedule non-hard-scheduled jobs, handle cancellations, and make sure services are quickly rescheduled so no customer is left waiting.

Manage Time Off & Special Requests: Track vacation, holidays, and other special requests while ensuring technician schedules stay full and efficient.

Customer & Account Support: Collaborate with Accounts Receivable to resolve "On Hold" accounts and schedule necessary services, ensuring smooth operations.

Administrative Support: Assist with various administrative tasks, such as mailing service slips and supporting new customer onboarding for our field sales teams.

Team Collaboration: Work closely with management, supervisors, and technicians to ensure schedules align with customer needs. Assist with customer calls and participate in team meetings to improve processes.

What We’re Looking For:

Skills & Experience:

Experience with scheduling software (Clypboard is a plus), Excel, and Word.

Strong communication and customer service skills – comfortable interacting with both technicians and customers.

Ability to juggle multiple tasks while staying organized.

At least 2 years of experience in an administrative or scheduling role.

Education:

High School diploma or GED required. College degree a plus.

Why Work With Us?

A Collaborative Team: Join a supportive, fast-paced team where every role matters and contributes to our success.

Room to Grow: We’re committed to your professional development, offering opportunities for growth within the company.

Great Pay & Benefits: Starting at $20 per hour with a comprehensive benefits package, including:

Medical, Dental, and Vision Coverage

Paid Vacation & Holiday Pay

Retirement Plan

Company Smartphone to stay connected

Sick Pay & Bereavement Leave

Overtime Pay for extra hours

A Positive Work Culture: Be part of an environment where your contributions are valued, and you’re supported to succeed.

Ready to join our great team? Apply today to become a Scheduler at Lloyd’s Pest Control!

Lloyd’s Pest Control is an equal opportunity employer and celebrates diversity in the workplace.