CRM Administrator

Come elevate your career with our company that has won the #1Best places to work by

Modern Healthcare! Forefront Healthcare is unique, experienced, and specialized in serving the

continuum of care. With finely tailored, high-quality culinary and support services, Forefront

helps its partners elevate the patient and resident experience.WE OFFER AMAZING BENEFITS! Your benefits start the first day of the month following your

start date. PTO, Vacation time, Holidays, Medical Insurance, Dental Insurance, 401(k),

Employee Assistance Program, and much more!Check out our website: https://forefronhealthcare.com/

Description:

Forefront Culinary & Support Services is seeking a skilled and detail-oriented CRM Administrator to

join our dynamic team. The ideal candidate will play a crucial role in managing and optimizing our

Customer Relationship Management (CRM) system to enhance our interactions with current and

potential customers. As a CRM Administrator, you will be responsible for ensuring data integrity and

accuracy within the system, which is vital for effective sales and marketing strategies. You will

collaborate with various teams to capture and analyze customer information, helping to inform

decision-making processes and improve our overall customer experience. This position offers an

exciting opportunity to bring innovative solutions to our CRM practices, helping to streamline

operations and support our growth objectives. The successful candidate will demonstrate proficiency

in CRM software, along with strong analytical and communication skills. You will be tasked with

maintaining system functionality, training users, and troubleshooting issues, ensuring that our CRM

system meets the evolving needs of our organization. If you are looking for a challenging role in a

fast-paced environment and are passionate about customer relationship management, we

encourage you to apply and become a key player in our team. Responsibilities:Manage the day-to-day operation of the CRM system, including creating and updating workflows, fields, and layouts to support business requirements.Serve as the primary point of contact for CRM users, providing support, troubleshooting issues, and delivering user training to maximize system utilization.Ensure the accuracy and integrity of the data through regular audits, data cleaning, andimports/exports. Build and maintain reports and dashboards to provide actionable insights to sales and marketing teamMonitor CRM updates and releases, implementing new features and ensuring system stability and compliance with best practices.Work closely with sales, marketing, and IT teams to understand their needs and implement CRM solutions that align with organizational goals.