Estimation & Order Specialist

Responsible for Quotes, Orders and Shipping for all projects. Keeping the customer happy and providing the ultimate in Customer Service.

Duties and Responsibilities

Answer customer inquiries with energy and enthusiasm.

Build lasting relationships with customers and other team members.

Support the sales team daily with submission of bids/proposals.

Understand and strive to meet or exceed our goals, while providing excellent and consistent customer service.

Meet department productivity and quality standards set from time to time.

Partner with the other team members to support growth within the company.

Take an active role in educating customers about our products and services.

Generate, revise, and provide all Quotes.

Requesting quotes from Vendors on special items

Order processing

Generate order documents.

Generate invoices and sales orders.

Process orders

Submit orders into production.

Provide clients with submittal information when required.

Make sure all paperwork is correct and kept accessible.

Qualification Requirements

Prior Customer Service experience.

Proficiency with the MS Office suite including Excel, Outlook, Word.

Previous use of a CRM/ERP System- NetSuite would be an advantage

Excellent written and verbal communication skills.

Ability to manage several diverse tasks and projects simultaneously.

Ability to handle pressure and meet deadlines.

Must have the ability to work independently and in a team environment.

Must possess strong organizational skills, problem-solving skills, and attention to detail.

Adaptability and desire to grow with our company.

Experience and Educational Requirements

Would suit a recent graduate with a degree in Business, Project Management, Sales Strategy, Office Administration

Would suit someone who has estimating or accounting experience

Other

Reliable

Team player

Driven to improve

Attention to Detail

Understand Fractions, Millimeters and Inches

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

Ability to commute/relocate:

Coral Springs, FL 33065: Reliably commute or planning to relocate before starting work (Required)

Experience:

Microsoft Excel: 1 year (Required)

Microsoft Outlook: 1 year (Required)

Customer service: 1 year (Preferred)

Work Location: In person