Hotel General Manager

Hello! We are currently seeking a hands on General Manager in our Portland/Gresham market!

POSITION PURPOSE AND SUMMARY

Oversees, directs and manages property operations of a single property to assure optimum performance and continual improvement in the Key Performance Indicators (GREAT, FRESH, Making it Right, Stop the Leaks and Safewatch). Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

Watch A Day in the Life video for General Manager https://vimeo.com/showcase/5180017/video/265597879

MAJOR / KEY JOB DUTIES

Ensure associates at the property are driving the Company initiatives (GREAT, FRESH, Making it Right and Stop the Leaks)

Performs thorough room inspections daily and assigns rooms for arrivals

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees

Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA

Manage labor standards and property level expenses to achieve maximum flow-through to the bottom line profit

Monitors collection of in-house guest balances and direct bill receivables

Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors

Works with the District Manager and Regional Director of Field Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports

Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase the company's visibility within the local market

Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to Team Lead and hourly associates

Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives

Recruits qualified applicants. Trains employees in accordance with company standards

Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc

Inspects and documents repairs and cleanliness of property with Team Lead to ensure optimum upkeep and repair, room cleanliness and overall property appearance

Work to build solid client relationships in the District and with Managers and staff at each assigned hotel

Upholds and Enforces ESH standards and policy compliance at the hotel level.

OTHER DUTIES

Adheres to federal, state and local laws employment related laws and regulations

Performs duties in all aspects of hotel operations whenever needed

Directly manages a Team Lead, and supervises a total of 8 to 12 employees on the Property. Is responsible for the overall direction, coordination, and evaluation of this unit

Actively reviews and monitors the Social Media websites to ensure timely and appropriate responses to postings.

BENEFITS

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Dental Insurance

Vision Insurance

Health Care and Dependent Care Flexible Spending Accounts

Employer Paid Basic Life and AD&D Insurance

Employer Paid Long Term Disability

Optional Employee Paid - Voluntary Benefits

Short-Term Disability

Buy-Up Long-Term Disability

Supplemental Life Insurance

Dependent Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges

Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.