Receptionist

Our small family law firm in Tacoma is seeking a receptionist. Job duties include:

Client Interaction & Communication

Greet and welcome clients, ensuring a compassionate and professional demeanor

Answer and direct phone calls, responding to inquiries with sensitivity to family law matters (divorce, custody, child support, etc.)

Schedule consultations for attorneys and collect payment

Assist with intake and onboarding of new clients, including sending fee agreements

Send appointment reminders and follow up on missed appointments

Maintain confidentiality and handle emotionally charged client interactions with care

Case & Document Management

Scan and process incoming mail, documents and evidence from clients and save to appropriate folders

Print and send outgoing mail as requested

Support with other document related tasks as assigned

Administrative Support

Make reminder phone calls prior to scheduled appointments

Wash dishes in office sink

Stock and maintain coffee bar

Empty waste baskets in office daily

Purchase snacks for office weekly

Order office supplies as assigned

Ensure ink and toner replacements are available

Process client payments and issue receipts

Handle cash as directed (depositing into bank account, and making change for clients)

Calendar and Meeting Coordination

Schedule meetings for attorneys and staff

Maintain awareness of office usage and ensure conference room is prepared for meetings

Technology & Communication

Assist clients with setting up a laptop to attend court hearings remotely from our office

Manage and update the firm’s case management system with new client details and contact information

Confidentiality & Compliance

Ensure compliance with our high family law confidentiality standards

Provide clients with resources for counseling, mediation, or domestic violence assistance if needed

LGBTQ and POC applicants are warmly welcomed. Car and valid driver's license required. Please send a cover letter and resume. We offer paid vacation and full benefits including health insurance (employer pays 50 percent), a 401k, supplemental insurance and other benefits starting immediately upon hire.