Membership Consultant

Purpose of Position: To support the club’s sales goals by following up with new leads,

cultivating prospects and generating consistent monthly sales through the various points of

sales (online & front desk). In addition, this position is responsible for supporting Front Desk

implementation & utilization of proper operational processes with sale of memberships,

personal training, and club’s amenities.

This position will be accountable for the following goals & responsibilities:

Greeting/ Welcoming members & guests

Establishing leadership role in sales.

Meet weekly and monthly sales goals.

Being knowledgeable of all products and programs and building value in VP Fitness’s

services.

Accurately describing on-going promotions and services.

Developing and maintaining relationships with current members on a name-to-name

basis.

Performing all basic system transactions pertaining to sales, billing, and contracts

Operating Point of Sale (P.O.S), cash handling, selling merchandise and other

transactions

Training and supporting front desk associates’ sales efforts.

Pre-planned sales itinerary of daily/ weekly/monthly target market sales plan

uploaded to Club Ready.

Mandatory daily EOD of sales activities of current sales/ current obstacles/ sales or

operational recommendations.

Produce new leads for potential new members through individual or corporate

contacts.

Developing and maintaining relationships with current members on a name-to-name

basis.

Notifying club mgmt. team of any member complaints or grievances and assisting in

appropriate response.

Determining prospect’s goals and motivation through a thorough needs analysis.

Being responsive to member feedback and complaints and working towards timely

resolution.

Monitoring front desk and ensuring all guest check in

Clerical duties such as answering phones, accurately taking messages, inventory and

managing member accounts.

Requirements:

Experince and Educations:

Associate’s Degree or

Some College

2 – 5 years in sales experience preferred

Excellent customer service skills.

Knowledge, Skills, and abilities:

Ability to communicate effectively with staff and clients.

Ability to analyze prospects data to optimize sales efforts.

Must work well under pressure.

Understanding of basic point of sales and cash handling procedures.

Basic computer skills

Excellent oral and written communication skills

Must be flexible and can multi-task.

Compliance with all policies and procedures of VP Fitness, LLC

Competitive hourly wage. $16-$18 per hour

On-the-job training and opportunities for growth.

Positive, team-oriented work environment.

To apply please go to: https://form.jotform.com/242915204352046