⚙️AUTOMOTIVE CUSTOMER SERVICE REP
We're an independent automotive repair facility seeking an organized, motivated individual with good communication skills and work ethics. We pride ourselves on delivering exceptional service and fostering a welcoming environment for our customers. We are looking for a dynamic and customer-focused advisor to join our team.
We value and appreciate talents when we come across it. If you are looking for a career and not a job, apply now! Only one position is available!
You will be the liaison between our customers and our service technicians. Your role is critical in ensuring our customers receive the best possible service experience. You will be responsible for understanding customer needs, advising on necessary services, and ensuring timely and accurate completion of automotive repairs and maintenance.
Key Responsibilities:
Greet customers and assess their service needs.
Advise customers on the necessary automotive services and repairs.
Provide accurate estimates of time and cost for all services.
Coordinate with service technicians to ensure timely completion of repairs.
Keep customers informed about their vehicle's status throughout the service process.
Maintain detailed records of services provided and customer interactions.
Handle customer concerns and complaints professionally and efficiently.
Promote additional services and products to enhance the customer experience.
We offer on-going sales training with a great benefit package.
Modern shop
Well-maintained equipment
5 Days Work Week - No Nights or Weekends
All the latest software and computer terminals in our shop
Our customers trust our shop so we always have plenty of good business year-round
Even if YOU have never worked in an independent shop, we invite you to talk to us to find out more about our shop, our work and our area!
Strong Culture - Only team players allowed to work here! Surround yourself with success!
Submit YOUR resume with confidence that all contacts with us are completely confidential. Do it TODAY!
Our benefits include:
Health Insurance / Dental Insurance / Vision Insurance
5 Days Work Week
Profit Sharing
Life Insurance
Disability Coverage
401k Retirement Plan
Roth IRA Contribution
100% Employer Matching
Professional Development
5 Weeks Paid Time Off
Passive Income Account
Child Care Account
Paid Holidays
Provided Uniforms
Continued Paid Training
If you are passionate about the automotive industry and dedicated to providing top-notch customer service, we want to hear from you! Please send your resume and a cover letter outlining your experience and qualifications.