Customer service rep needed

We are seeking to hire a customer service representative. We are a long-distance moving company that coordinates over 2500 moves every year. Moving is a difficult and expensive task to complete so our customers can be stressed out and frustrated at times. We need someone who can listen, acknowledge, sympathize, and act. This is a full-time position in the office. Experience in the moving industry is preferred but will train the right candidate.

Your day-to-day responsibilities would include:

- When speaking to customers: Listen, acknowledge, sympathize, act.

- Basic computer skills required. Noting files in the database.

- Good problem-solving skills with customers making complaints.

- Answering incoming calls - Setting time to call back and follow up

- Clear and respectful communication skills.

- Fielding customer complaints.

- Follow-up calls before/after the move

- Resolving customer issues

Pay starts at $700/week.

This is a 1099 position as an independent contractor.

We pay weekly, every Friday.

There is room to grow with us.

Hard work doesn't go unnoticed!

Shifts Available:

We are open 7 days a week!

We offer staggering schedules that can be determined during the interview process.

Please call/text Lisa to set up an interview,

Lisa 570-369-6299