Product Lead (Lending)

Product Strategy & Management – Drive portfolio performance, identify opportunities, and enhance product offerings. Lending Transformation & Operations – Oversee risk, policy design, process improvement, and supplier management. Customer & Sales Support – Champion customer experience and support sales/distribution efforts. Project Delivery – Lead discovery, planning, and execution of new products and transformation initiatives. This role is crucial to optimising returns, managing the value chain, and driving innovation within a high-performing team. Who are you? A proactive self-starter with a balance of innovation and organisation. Skilled in team management, prioritisation, and process efficiency. Passionate about AI and streamlining workflows. Comfortable creating new ways of working within a team. Strategic thinker who anticipates challenges and is a natural planner. Able to absorb unplanned work and support senior leaders in decision-making. Product & Portfolio Management Lead the Home Lending product team across product management, operations, risk, transformation, and supplier management. Develop and manage products/features to maximize perceived value while balancing actual value. Oversee product lifecycle to drive revenue, profitability, and market share. Monitor and report on product/portfolio performance to identify risks, issues, and opportunities. Financial & Operational Strategy Contribute to P&L management for white-label lending products. Collaborate with the Customer Contact Centre/Operations team to enhance customer experience across channels. Support retention initiatives and portfolio management in partnership with Operations. Growth & Transformation Develop strategic marketing and distribution plans based on insights and analysis. Drive lending transformation activities, ensuring alignment with Group objectives. Work with funding partners to ensure products deliver on their value proposition technically and operationally. Stakeholder & Partner Collaboration Foster strong relationships with internal teams (Technology, Operations, Finance, Marketing, Sales & Distribution). Engage with external partners (Mortgage Funders, System Providers) to ensure effective product delivery. Team Leadership & Culture Cultivate a team culture that values transparency, efficiency, and enjoyment in the workplace.