Servers

Monkeypod Kitchen Ka'anapali, located in Whaler's Village in Lahaina, Maui, is an award-winning restaurant founded upon a commitment to craft while recognizing and supporting other craftspeople. We are dedicated to mastering the craft of food, drink, and merrymaking and delivering the highest quality that Hawaii has to offer.

Come join the team at the #1 Best Place to Work in Hawaii for 2015, 2016, 2018, 2022, 2023, and 2024

- Servers: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=111621&clientkey=AEF188053FD69A33CA1912AFD40F759C

- Position Summary: Server

POSITION SUMMARY

Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Take orders and serve

food and beverages to guests at tables in the restaurant.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable

accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Assist in preparing the restaurant for dining service by setting up section, including preparing items such as linens,

silverware, and glassware.

Greet all guests in a warm, personal, friendly manner.

Review menus with guests and answer any questions about menu items, offering descriptions and making

recommendations. Inform guests of any daily specials including pricing, if not listed on the menu. Explain how various

menu items are prepared, describing ingredients and cooking methods.

Take guests' food and beverage orders and enter orders into computer for transmittal to kitchen staff.

Check guests' identification to ensure they meet minimum age requirements for consumption of alcohol.

Serve food and beverages to guests, taking extra care to perform any additional table-side preparation or service as

required for items served.

Describe and recommend wines to guests; bring selection to the table with appropriate glasses and pour the wine for

the guests.

Check with the guests to ensure that they are enjoying their meals and take action to correct any problems.

Remove dishes and glasses from tables and take them to the kitchen for cleaning. Prepare the table for the next guest.

Prepare certain hot and cold non-alcoholic beverages for guests.

Prepare and present guests' checks, ensuring any special requests are followed (such as split checks), and collect

corresponding payments.

Assist the entire service team throughout the meal period to ensure all guest's expectations are exceeded.

Stock service areas with supplies such as coffee, iced tea, tableware, share plates, silverware, and linens.

Fill salt, pepper, sugar, cream, condiment, napkins, and drink garnishes.

Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and

attendance.

Employee Benefits and Perks:

- 50% discount at any of our 7 Handcrafted Restaurant locations on Maui, Oahu, and Kaua'i

- Free employee meal every shift

- Medical, Vision, Prescription, and Dental insurance available

- 401(k) plan

- Paid Time Off

- Flexible scheduling

- Plenty of room for growth and cross-training within the company

- Quarterly employee recognition meeting

- A friendly, casual, and fun work environment!

POSITION QUALIFICATIONS

Competency Statement(s)

Customer Oriented - Ability to take care of the customers needs while following company procedures.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Safety - Ability to work safely by following all safety policies and procedures.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are

met.

Response to Direction - Receive and follow directions from supervisors; follow direction of computer-generated

tickets.

Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.

Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of

the task.

Neat & Well Groomed - Neat & Well Groomed

SKILLS & ABILITIES

Experience: Six months to one year prior related experience

Computer Skills: Experience with POS

Certifications & Licenses:

Must be at least 21 years of age.

Must take and pass all training tests 90% or higher.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand C

Walk C

Sit N

Manually Manipulate F

Reach Outward C

Reach Above Shoulder O

11-20 lbs C

21-50 lbs F

Push/Pull

13-25 lbs F

26-40 lbs O

Climb F

Squat or Kneel O

Bend F

Grasp C

Speak C

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral, Depth)

Sense of Sound - Hear verbal requests by guests, coworkers, and managers.

Sense of Smell

Sense of Taste

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) Facemask, non-slip shoes, back belt if lifting over 25 lbs,

safety glove when using knife.

Frequent use of stairs while carrying items and constant movement around the restaurant.

WORK ENVIRONMENT

Fast paced, high energy, moderately noisy environment containing multiple personality types. Can become crowded

and can become high pressure and/or high stress due to the physical demands of the facility and demands of the

clientele.

Job Type: Full-time

Pay: $12.75 + tips

Expected hours: 20 – 40 per week

Benefits:

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Physical Setting:

Casual dining restaurant

Shift:

Day shift

Night shift

Ability to Commute:

Lahaina, HI 96761 (Required)

Ability to Relocate:

Lahaina, HI 96761: Relocate before starting work (Required)

Work Location: In person