DISPATCHER/DISPATCHER ASSISTANT

About Us:

We pride ourselves on delivering exceptional service. Our dispatch team is central to ensuring smooth, efficient, and reliable operations. Join our dynamic and fast-paced environment where every day is an opportunity to make an impact!

Job Summary:

We are seeking a highly organized and detail-oriented Dispatch Coordinator to oversee the scheduling and dispatching of drivers. The ideal candidate will have excellent communication skills, thrive under pressure, and possess the ability to solve problems on the fly.

Key Responsibilities:

Scheduling & Dispatching: Assign and dispatch drivers based on job orders, priority, and location.

Customer Communication: Communicate job status updates to customers and address any service inquiries or changes.

Coordination: Collaborate with internal teams and field staff to optimize routes and maximize efficiency.

Problem-Solving: Monitor ongoing jobs and proactively resolve any issues or delays that may arise.

Documentation: Maintain accurate records of dispatch activities, schedules, and service reports.

Compliance: Ensure that all operations adhere to company policies, safety regulations, and industry standards.

Requirements:

Previous experience in dispatch, logistics, or a similar role is highly preferred.

Strong multitasking and organizational skills.

Exceptional communication skills, both verbal and written.

Proficiency in [dispatch software/system, e.g., Microsoft Office, GPS systems, or any specialized software used by the company].

Ability to thrive in a fast-paced environment and make quick decisions.

High school diploma or equivalent (Bachelor’s degree is a plus).

What We Offer:

Competitive salary.

Opportunities for career growth and development.

A supportive and collaborative work environment.