Team Lead Ice Cream Scooper

Lead Ice Cream scooper is responsible for working with General Manager/Owner and staff in achieving the operational and financial goals, managing the performance, maintaining the facilities in accordance with Francy's service standards, and ensuring high customer satisfaction.

Job Descriptions

- Manage and overseas daily operations, and ensure that Francy's is maintained according to company standards

- Provide Leadership - lead and supervise a team of staffs

- Ensure sufficient stocks for daily operations

- Develop strategic and operational plans for managing execution and measuring results of Francy's

- Quality Control - Investigate and resolve customer complaints regarding food quality and service

- Keep front store clean and tidy all the time.

Qualifications:

- Reliable and friendly

- Passionate about service

- Less supervision

- Enjoy challenges and able to cope in a fast paced environment

- Excellent verbal and communication skills

- Team player

- Experience in supervisory role in food and beverage industry is a plus

Kindly email your resume along with a few sentences about yourself.