Slack Tide fish co. FOH General Manager Position Richmond, Va

FOH Manager

Job Description

Slack Tide fish co. restaurant opening 2025, is seeking a passionate and talented GM to join our amazing team. This is a great opportunity for anyone with the passion, drive, and knowledge to start at the foundational level in helping to lead and grow a team in what will become one of the most exciting restaurants in the fast growing city of Richmond, Va.

A little bit about us

We will be a full service restaurant with a focus on global coastal cuisine with an emphasis on the bounty of the mid- Atlantic region. We will focus on supporting our local farmers, purveyors, and artisans, and we are committed to the sustainability of our waterways and estuaries.

We are committed to the well being and happiness of our customers, community and team. We believe a team operates best with communication, thoughtfulness, personal growth, respect for all individuals, and humbleness. We work hard to provide exceptional cuisine, beverage, and service to our customers all while creating a positive work environment.

GM Benefits

10 days paid time off annually

3 days paid sick leave annually

Somm Certification Reimbursements

401 k after 1 year

Relocation package for individuals moving here from out of state.

Who we are looking for

An individual with an outstanding attention to detail.

Someone with management experience in a high quality restaurant.

A leader who inspires and loves to help others grow.

Someone who cares and loves what they do.

A thoughtful person who works with intent.

Someone who challenges themselves and others to be the best they can be.

Someone with the drive to collaborate on developing the systems and style of service in a new restaurant.

An individual with a strong work ethic.

Qualifications

At least 1 year experience in a supervisory or managerial role in the restaurant industry.

Excellent customer service and interpersonal skills.

Strong leadership and communication skills.

Ability to handle stressful situations and resolve conflicts.

Knowledge of wine/beer/spirits.

Ability to work evenings, weekends, and holidays as needed.

Experience working with POS systems and basic computer skills.

Physical stamina to stand and move for extended periods.

Capacity to lift and carry trays and other restaurant equipment.

Opening Duties

Work with our team on the design and functionality of the restaurant's dining rooms and service areas.

Hiring and training FOH staff

Development of the restaurant's service style.

Development of the beverage program.

Development of systems for smooth operations.

Operational Duties

Supervise and coordinate front-of-house staff, including hosts/hostesses, servers, and bartenders.

Create monthly staffing schedule.

Ensure smooth operations during service hours, managing reservations, seating arrangements, and guest flow.

Train, motivate, and evaluate front-of-house staff to maintain high standards of service and education.

Handle guest inquiries, concerns, and feedback to ensure customer satisfaction.

Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service.

Collaborate with event management for special events and parties in the dining room and beyond.

Monitor inventory levels of front-of-house supplies and place orders as needed.

Enforce health and safety standards, including food safety and cleanliness.

Oversee the setup and breakdown of dining areas before and after service.

Create and maintain a positive and energetic atmosphere for both customers and staff.

If you would like to join our team please apply with a resume and a short cover letter.

We look forward to hearing from you.

Slack Tide fish co. team