Service Writer - local auto shop

We are seeking a detail-oriented and customer-focused Service Writer to join Tiger's Auto in Waitsfield. The ideal candidate will be responsible for providing excellent customer service while coordinating vehicle repairs and maintenance. Hours are Monday - Friday, 8am to Noon.

Key Responsibilities:

Order and manage auto parts inventory

Answer phone calls and assist customers with inquiries

Schedule service appointments and coordinate workflow

Follow up with customers regarding repairs, estimates, and service updates

Create and process invoices accurately

Test drive vehicles to ensure quality of repairs

Maintain organized records and assist with shop operations as needed

Requirements:

Strong organization, communication and customer service skills

Basic automotive knowledge preferred

Ability to multitask

Proficiency in computer systems and invoicing software

Valid driver’s license with a clean driving record

If you’re a motivated individual with a passion for the automotive industry and customer service, we’d love to hear from you!

Please email work experience and a bit about yourself