Director of Operations (Education Programs) - Monterey Bay Aquarium

To be considered for this role please submit your application through the following link: https://careers-anothersource.icims.com/jobs/101980/director-of-education-operations/job?mode=job&iis=Job+Board+or+Association&iisn=Craigslist

Another Source’s client, Monterey Bay Aquarium, is recruiting a Director of Operations for Education Programs to join their team in Monterey Bay, CA.  This hybrid role offers the flexibility to work remotely 1-2 days per week.

About the Monterey Bay Aquarium: 

With a mission to inspire conservation of the ocean, the Monterey Bay Aquarium is the most admired aquarium in the United States, a leader in science education, and a voice for ocean conservation through comprehensive programs in marine science and public policy. Everything we do works in concert to protect the future of our blue planet. 

The Role: 

Oversee the Education division’s facilities, data, and finance operations, with the goal of elevating and equipping young changemakers to innovate solutions for a healthy ocean. Collaborate with Education Programs teams as well as Operations staff to ensure that business processes and systems are developed and maintained to yield optimal productivity and performance; oversee the Education Division budget and CRM system (Salesforce); and serve on the Education leadership team to develop and execute the strategic plan. Create a work culture of equity and accountability; coach staff in their professional development goals; recruit new staff members; and effectively communicate Education’s long-term vision, strategic plan, and annual work plan. Perform other duties as required.

About the department: https://www.montereybayaquarium.org/for-educators 

Breakdown of responsibilities:  

15% - Develop and maintain a clear vision for Education Operations (data, facilities, finance, and administration).  

15% - Oversee team performance, creating a positive culture of accountability; complete periodic performance appraisals; mentor and coach team members; create and implement staff development plans. 

15% - Oversee the creation and implementation of annual work plans for Education Operations teams. 

15% - Oversee the creation and maintenance of the division’s Customer Relationship Management system in Salesforce. Develop and maintain processes, procedures, and systems that ensure participant and impact data is accurately captured, maintained, secured, interpreted, and reported, in collaboration with Education Programs teams, Operations staff, and other Aquarium Divisions. 

10% - Establish and document business policies, protocols, and procedures related to Education Division operations to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance. Continually evaluate and improve systems to ensure smooth operations. 

10% - Oversee the Education Division budget, supporting managers across the division in the development and monitoring of departmental budgets. Oversee financial reporting, managing relationships and agreements with the Aquarium’s Finance team, as well as external partners and vendors. 

5% - Identify opportunities to publish articles highlighting our Operational processes, and support staff in the publishing process.

5% - Represent Education on Aquarium-wide committees and work teams, as needed.

5% - Stay abreast of current trends, methods, and research about Education Operations through conference attendance, research, and cross-organizational collaborations.

5% - Promote and support the Aquarium’s mission internally, with education and science communities, and to the public. 

Required Experience:

 Demonstrated commitment to diversity, equity, inclusion, and accessibility, both personally and through the development of equitable education programs 

Demonstrated commitment to the Aquarium’s Leadership Competencies 

Strong people leader with attention to detail and strong communication skills

Extensive and diverse experience in database management, including demographic data (Salesforce)

Experience with developing and executing SOPs

Preferred Qualifications:  

Master of Business Administration degree, or seven years’ experience in a related field with significant coursework 

7-10 years of supervisory and leadership experience including staff management, recruitment, training, feedback, and performance appraisal 

Extensive experience developing and monitoring budgets 

Experience in creating and implementing strategic plans 

Detail- and process-oriented 

Strong and effective interpersonal skills, team-oriented 

Demonstrated success overseeing projects and leading project teams 

A high degree of versatility and ability to prioritize and coordinate a variety of competing priorities concurrently and meet deadlines 

Excellent oral communication and formal writing skills 

Able to perform under heavy deadline pressures and solve problems resourcefully 

Able to maintain a broad perspective while focusing on tasks and details 

Experience with various business technologies 

Proven data management skills 

Ability to work within, and maintain Monterey Bay Aquarium’s Core Values 

Ability to promote and support the Aquarium’s mission internally, with education and science communities, and to the public 

Benefits:  

Monterey Bay Aquarium offers a competitive compensation and benefits package that includes: 

Medical, dental, vision, and life insurance 

Floating holidays, vacation, and sick time 

A 403(b) retirement plan 

Flexible work options 

A wellness program 

Learning and development opportunities 

Discounts at our cafe — which serves local, sustainable, and organic foods 

Support for alternative transportation 

Targeted salary range: $104,900 - $134,000; relocation assistance available

Learn more: https://www.montereybayaquarium.org/ 

At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission.  We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply. 

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As youread throughthe job posting and review the list of qualifications (requiredand/or preferred), please do not self-select outif you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.