Alarm Technician

Sound Decision LLC. Alarm Technician

We are looking for a detail-oriented problem-solver to join our team as an alarm technician. You will be installing and maintaining a range of alarm systems.

To ensure success as an alarm technician, you should demonstrate excellent communication and interpersonal skills, knowledge of safety codes and regulations, and experience with a variety of alarm systems.

Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.

Ability to troubleshoot technical problems.

Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.

Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling.

Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.

Customer education and training including a system demonstration.

Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations.

Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service.

Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.

Maintain safety practices to prevent against injury and damage to property.

Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.