Office Support Supervisor

Office Support Supervisor

$5,640 - $6,856/Monthly

The Human Services Department's (HSD) Family, Youth, and Children (FYC) division seeks an experienced professional to put their exceptional supervisorial skill set to work for the County of Sonoma!

The Office Support Supervisor within the Family, Youth, and Children Division of the Human Services Department will oversee a team of Senior Office Assistants and be responsible for processing time off requests, troubleshooting individual tasks and system-wide questions, managing employee schedules, conducting one-on-one meetings, assisting FYC clients, and tracking ongoing assignments and staff performance. In addition, this position will attend multiple program and committee meetings, oversee and support a fleet of 20 plus county vehicles, manage office operational needs as a building facilities coordinator, oversee front desk operations, including lobby traffic and incoming phone calls, provide general feedback and direction to staff, and navigate process change requests and implementation.

The ideal candidate will possess many of the following:

Experience interacting with clients and staff from various cultures and socioeconomic backgrounds

A commitment to providing excellent customer service

The ability to handle sensitive topics and content, including images of children who may have experienced abuse, neglect, or abandonment

Excellent written and verbal communication skills

The ability to be a self-starter and work independently as well as part of a team

Experience effectively supervising, training, and mentoring staff

The ability to shift gears quickly while working in a fast-paced environment

Expertise in team-building and promoting a productive work environment

Proficiency with Microsoft Office Suite and Google Sheets

The ability to develop and implement process improvements to increase efficiency

An aptitude for revising priorities to handle a varying volume of work while adhering to strict deadlines

Empathy, tact, positivity, patience, and a great sense of humor

Knowledge of the Family, Youth, and Children division is desired but not required

Salary is negotiable within the established range and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit www.yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve. Apply by 3/12/25