Assistant Community Manager - Clearlake Isles
Royal American Management, a national property management company, is seeking an Assistant Community Manager experienced in Tax Credit for an apartment community in Cocoa, FL. The successful candidate will be responsible for all on-site operations and achieving established financial and operation objectives. Applicants should be multi-skilled, a self-starter and a strong leader with excellent communication skills. See Job Description below.
Previous property management or leasing experience required. Responsible for assisting the community manager with the daily operations of the property. Strong written and verbal communication skills a must. Strong Microsoft Office skills a plus. Experience in OneSite preferred.
EOE and Drug Free Workplace
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JOB DESCRIPTION
Under direct supervision of the Community Manager, the Assistant Community Manager acts as the administrative assistant for the property and is responsible for understanding all company policies and procedures and assisting the Community Manager in implementing such on the property.
The Assistant Community Manager is responsible for effectively computing, classifying, and recording numerical data to keep financial records complete while assisting with leasing, marketing, and resident relations for the community. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Creates positive, welcoming, supportive environment for residents, visitors, and community associates
Assists Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
Maintains knowledge and awareness of market conditions affecting leasing and operations
Assists Community Manager in developing and executing marketing and advertising campaigns for apartment leasing.
Assists with development and implementation of resident services programming
Maintains sound rent collection procedures, including following up with delinquent accounts
Delivers rent deposits to bank and submits relevant documentation
Assists in overseeing the security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns
Maintains familiarity with all procedures and requirements for accounts payable
Assists in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines
Assists in monitoring landlord-tenant relations and mediates disputes when necessary
Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports
Inspects apartments for move in condition and turn over status
Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed
Knowledge, Skills and Abilities (KSAs):
Ability to perform all functions of a Leasing Consultant
Work flexible schedule, including evenings and weekends
Travel for the purpose of conducting property business, valid driver's license required
Work under multiple time constraints
Computer literacy
Excellent customer service skills
Demonstrate strong written and oral communication skills
Proficiency in One Site preferred
Education and Experience:
High School Diploma or Equivalent
Minimum of one year property management or leasing experience
Experience in Tax Credit
Experience in OneSite preferred
Essential Job Functions:
Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator.
Work with a computer for a minimum of 7 hours daily either standing or sitting
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property
Able to step in as acting Community Manager if the need arises
PLEASE VISIT OUR WEBSITE TO APPLY ONLINE:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=281105&clientkey=93C8F0DA8E2E55B3A7034C20462EBAE9