Operations Coordinator

Job Summary:

We are looking for an enthusiastic and detail-oriented individual who shares our creative vision and strong work ethic at M&G Foodstuff. As an Operations Coordinator, you will assist our Operations Manager in managing the daily operations at our business, ensuring an exceptional product and service for our clientele. Your focus will be on supporting the operations team, managing logistics, and maintaining a strong company culture.

Core Tasks and Key Responsibilities

Operations & Logistics:

Support the Ops Manager with expediting product from the kitchen and managing packing vehicles.

Deliver M&G products to clients professionally, adhering to the standards established by M&G.

Help manage the delivery schedule, daily driver routes, and communicate changes.

Ensure drivers are delivering and setting up products according to company standards.

Correspond on behalf of driver team with clients if necessary, regarding changes and delivery issues.

Assist in solving delivery-related issues and communicating updates to the team.

Oversee and manage packing for daily drop-off catering and ensure driver packing lists are completed.

Assist Ops Manager with packing for full-service events, including styling items, kitchen, and beverages.

Support the ordering and management of alcoholic and non-alcoholic beverages for events.

Assist with delivery, load-in, and setup for full-service events as needed.

Complete weekly ordering of disposables and beverages.

Staff Management:

Manage driver team in daily packing and production processes, making sure all tasks are completed.

Assist Ops Manager in training for new operations employees and ongoing training and development for operations staff.

Set the standards and always lead by example to create a team atmosphere which is lively and casual but always working efficiently and professionally.

Vehicle & Maintenance:

Assist Ops Manager in managing weekly cleaning of vehicles

Help manage rental vehicle bookings and delivery tech systems.

Assist Ops Manager in managing weekly cleaning of production items and ensure company hardware and rental equipment are kept in clean working condition and manage inventory.

Report and support the fixing of maintenance issues regarding the M&G space.

Hours: Full time – Start time can vary between 5am-7am depending on the day. Finish time can vary between 3-6pm depending on the day. Occasional weekend work will be expected and hours may vary slightly depending on the week.