Registrar Advisor

Opportunity at a Glance

The Registrar Advisor is responsible for counseling students regarding University policies and procedures related to enrollment, records and registration, grades, USMLE registration and processing, graduation and providing excellent customer service to internal and external customers.  Also responsible for processing a high volume of student information through the Banner student information system and RightNow CRM.  All of these responsibilities require a high degree of accuracy and attention to detail and a moderate level of independent judgment and discretion.

ResponsibilitiesPerforms Medical and Veterinary degree audits, which involves the review of a student’s academic records to ensure that the student has met all requirements for the degree.  Communicates with student regarding the status of graduation application and degree audit and counsels them regarding any outstanding requirements or issues.  Tracks degree audit status using RightNow CRM and updates student’s record in Banner when degree is awarded.  Receives, processes and mails diplomas to students.Answers phone calls and responds to and resolves RightNow incidents.  Counsels students regarding University policies and procedures regarding enrollment, records and registration and provides excellent customer service.Grades Medical Clinical evaluations as they are received from affiliate and non-affiliate hospitals and posts the grades in Banner.  Analyzes affiliate transcripts and evaluations for Veterinary Clinical students and posts courses and grades in Banner at the completion of the year-long Clinical curriculum.Processes reinstatement applications, leaves of absences, dismissals and withdrawals in Banner, which involves interpreting and applying University policies and communicating decisions to students.  Updates Medical Clinical students’ statuses in Banner per weekly and periodic reports and sends proactive notifications to students regarding status changes.Enters NBME Comprehensive Exam and USMLE Step scores in Banner as they are received.  In the absence of the Sr. Registrar Advisor, processes ECFMG Form 186 for Medical Clinical students and certifies them on EMSWP.Participates in bi-monthly enrollment reporting process.  Analyzes data from Banner and other sources and reports current and historical enrollment information on a student-by-student basis.  Requires a high degree of attention to detail and accuracy.Processes Veterinary student letters of intent and mails them to third parties per students’ requests.Calculates and tracks Veterinary student grade point averages and class ranks and they move into the Clinical curriculum.Processes transcripts for Medical and Veterinary students as necessary to back-up Registrar Coordinator.Registers Veterinary Clinical students in Banner.Completes other projects and duties as assigned by the Associate Registrar and/or University Registrar.Completes other duties as assigned.Performs other duties as assignedComplies with all policies and standards