Front Desk Agent

Looking for energetic front desk agents to join the El Rey Team! Full Time Position with Weekends Required.

Great Benefits and PTO!

Job Description:

Greets guests as they arrive, focus on personal recognition

Reviews arrival lists daily and assists in preparing and assembling welcome amenities

Escort VIPs to room and check them in prior to arrival 

Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed 

Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. 

Keep front desk area clean and organized. 

Assisting with lobby activation as needed. 

Utilize proper procedures when handling guest PPI data.  

Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. 

Attends promptly to guest needs and inquiries 

Perform various other duties as assigned