Administrative Assistant

Description We are currently in the process of expanding our team in Cleveland Heights, Ohio and are actively searching for an Administrative Assistant. The main function of this role is to provide support within the Non-Profit industry. The workplace is an office-based environment and the employment opportunity is a short term contract.Responsibilities: Provide customer service by answering inbound calls and assisting with inquiries. Manage data entry tasks to maintain accurate and organized tenant files. Handle email correspondence professionally and timely. Oversee both inbound and outbound calls to ensure seamless communication. Utilize Microsoft Excel for data tracking and analysis. Maintain scheduling of appointments, ensuring efficient time management. Use Microsoft Outlook for scheduling, email communication, and task organization. Prepare presentations using Microsoft PowerPoint when required. Draft and edit documents using Microsoft Word. Execute document management tasks such as filing and organizing. Requirements Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook Experience in handling both inbound and outbound calls in a detail oriented manner Ability to provide exceptional customer service, demonstrating patience and understanding Proficient in data entry with an emphasis on accuracy and attention to detail Ability to manage email correspondence effectively and efficiently Experience in scheduling appointments, ensuring optimal time management Ability to answer inbound calls promptly and in a detail oriented manner Experience in a non-profit environment is desirable but not necessary Strong communication and interpersonal skills Ability to multitask and prioritize tasks effectively in a fast-paced environment High school diploma or equivalent is required, higher education is a plus Ability to maintain confidentiality and handle sensitive information with discretion. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .