Lodge front desk representative

Job Summary:

We are seeking a friendly, professional, and customer-oriented front desk lodge representative to join our team. This role is responsible for providing excellent guest service, managing reservations, handling check-ins and check-outs, and assisting with inquires to ensure a seamless lodge experience.

Key Responsibilities:

Great and welcome guest upon arrival with a warm and professional demeanor.

Manage check-ins and check-outs procedures efficiently.

Handle reservations, cancellations, and modifications via phone, email and in person.

Provide guest with information about the lodge amenities, local attractions, and activities.

Handle guest complaints with patience and professionalism.

If you have a passion for hospitality and enjoy working with people, we'd love to hear from you! Apply today to become a valued part of our team.