26 Mar
Service Manager
Virginia, Hampton roads , 23501 Hampton roads USA

Service Manager

Job Type: Full-time

Pay: $60,000 - $75,000 per year + Bonus

Shift: Day shift (Monday to Friday, No weekends)

Job Overview

We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in vehicle maintenance and repair, exceptional leadership skills, and a commitment to providing outstanding customer service.

As a Service Manager, you will be responsible for managing the daily operations of the service department, ensuring high-quality service delivery, and fostering a positive work environment for your team.

Benefits

Paid sick

Paid vacation

Paid holiday

Relocation assistance

Responsibilities

Lead and manage the service team to ensure efficient workflow and high-quality repairs.

Engage and consult with customers (in-person and over the phone) to generate and close sales.

Order and manage parts.

Conduct auto estimating for repairs and maintenance services.

Ensure all technicians follow proper vehicle maintenance procedures.

Train and mentor staff on best practices.

Maintain a clean and organized service area while ensuring compliance with safety regulations.

Requirements

Experience: Minimum 2 years in management role within mechanical sales or customer service.

Skills:

o Excellent leadership and team management abilities.

o Strong communication and interpersonal skills.

o Ability to multi-task and work efficiently in a fast-paced environment.

o Coachable, honest, and goal-oriented team player.

Other Requirements:

o A valid driver's license is required.


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