Front Desk Receptionist

Harry's House is an independent senior living community offering residents assistance with services including meals, transportation, housekeeping, and resident advocacy. The Front Office is staffed around the clock daily to support community needs. Our organization is looking for a full-time Front Desk Receptionist to provide excellent customer service to residents and visitors. We are looking for an individual who is friendly, organized, and values the sense of community. The Receptionist is responsible for greeting people as they enter the community, answering the phones and providing general clerical duties in support of the administrative team. This is an excellent opportunity to join a dynamic team and make a positive impact on our organization.

A typical day would look like opening the admin office, making the office and lobby area presentable and clean. Reviewing calendars and emails in preparation for the day. Posting assigned notices, greeting and addressing requests of residents and visitors. Assist in preparation for activities and special events. Participate in staff meetings, support admin staff with general administrative support such as preparing files and scheduling appointments. Maintaining cleanliness of admin area and community spaces.

Responsibilities and Essential Functions

Greet all residents, vendors and visitors. Provide assistance or direction.

Provide clerical assistance to the administrative team

Answer phones appropriately and forward mail.

Maintain files and resident written requests.

Basic computer skills including experience with Outlook 365, word and excel

Distribute all incoming mail and packages to staff members and residents.

Maintaining cleanliness of front desk and lobby area.

Regular community walk throughs and security checks.

Respond to resident medical and other emergencies, following policies and procedures.

Other duties as assigned

Please submit your resume via email or stop by our community for an application. Thank you, Eileen