Inside Sales Representative

Job Summary

We are seeking a detail-oriented and organized Sales Rep to join our office team. The ideal candidate will possess strong clerical and administrative skills, skilled in sales, be proficient with computers and data entry. Previous experience in the home improvement industry.

Responsibilities:

Answer, screen, and direct incoming calls using a multi-line phone system

Perform data entry tasks accurately and efficiently

Maintain filing systems and ensure documents are organized and easily accessible.

Provide customer support by addressing inquiries and resolving issues promptly, following up with potential customers that may lead to sales.

Utilize Microsoft Office Suite and Google Workspace for various administrative tasks

Collaborate with team members to enhance office management processes

Requirements:

Previous office experience or clerical experience in sales is preferred

Cold calling, Outbound and Inbound Calls, Closing sales

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace

Strong computer skills with a focus on data entry accuracy

Excellent organizational skills and attention to detail

Familiarity with multi-line phone systems and phone etiquette

Strong time management skills to prioritize tasks effectively

Experience in customer service or customer support roles is highly valued

Experience in the Home Improvement Industry

Knowledge of bookkeeping practices is advantageous (not required), especially experience with QuickBooks and Excel