Customer Account Representative

We are looking for a highly organized and client-focused Customer Account Representative to join our team in Miami. This role plays a key part in maintaining strong client relationships, supporting account needs, and ensuring a seamless and professional customer experience. The ideal candidate is proactive, detail-oriented, and committed to providing outstanding service.Responsibilities Serve as the main point of contact for assigned client accounts.

Manage customer inquiries with professionalism and timely resolution.

Monitor account activity and ensure client needs are met.

Support internal teams by facilitating communication between departments and clients.

Maintain accurate records, documentation, and account updates.

Assist in identifying opportunities to enhance client satisfaction and service quality.

Contribute to a smooth onboarding process for new clients.

Uphold company standards in professionalism, service excellence, and confidentiality.