Medical Office Administrator

Overview

We are seeking a highly organized and professional Pediatric Office Administrator to join our healthcare team. This vital role involves managing daily office operations, coordinating patient services, and supporting the clinical staff to ensure a smooth and efficient pediatric practice. The ideal candidate will possess strong administrative, communication, and organizational skills, along with experience in medical office management. This position offers an opportunity to contribute to a compassionate environment dedicated to pediatric health and well-being.

Responsibilities

Oversee daily office operations, including front desk duties and patient check-in/check-out processes

Manage appointment scheduling, calendar coordination, and multi-line phone systems to ensure efficient patient flow

Experience supervising pediatric billing, bookkeeping, and payroll functions.

Supervise administrative staff and coordinate training & development initiatives for team members

Maintain accurate filing systems, medical records, and documentation in compliance with healthcare regulations

Manage vendor relationships and oversee office supply inventory and procurement

Experience with human resources functions such as onboarding new staff, employee records management, performance tracking, PTO management.

Coordinate event planning for community or clinic events

Ensure excellent phone etiquette and effective communication with patients, families, vendors, and team members

Support budgeting activities and monitor office expenses to maintain financial health of the practice

Qualifications

-Required:

Bilingual English / Spanish.

Proven several years of experience in office management within a medical or healthcare setting; pediatric experience is a plus

Strong clerical, administrative, and organizational skills with attention to detail

Excellent communication skills, including phone etiquette and interpersonal interactions

Supervising experience; capable of leading a team effectively

Ability to handle confidential information with discretion and professionalism

Demonstrated ability to multitask efficiently in a fast-paced environment

-Desirable:

Knowledge of human resources procedures, payroll processing, bookkeeping, and budgeting principles

Knowledge of QuickBooks, calendar management tools, and multi-line phone systems

Experience with event planning and vendor management.

Prior experience in front desk operations is highly desirable.

Job Type: Full-time

Benefits:

Paid time off

Work Location: In person