Benefits Consultant - University of North Carolina at Charlotte

Please use this link to apply: https://careers-anothersource.icims.com/jobs/102261/benefits-consultant-university-of-north-carolina-at-charlotte/job?mode=job&iis=Job+Board+or+Association&iisn=Craigslist

Benefits Consultant – Retirement & Employee Services

Another Source is proud to partner with the University of North Carolina at Charlotte as they seek a Benefits Consultant to join the Human Resources Department within the Division of Business Affairs. This position supports more than 4,000 faculty, staff, and temporary employees through the administration of retirement, separation, and related benefits programs, with a strong emphasis on service, accuracy, and regulatory compliance.

Serving as a trusted advisor, this role works closely with employees, campus partners, governing bodies, and vendors to guide individuals through key career transitions—including retirement and offboarding—while contributing to benefits education, system coordination, and continuous process improvement.

Position Overview

The Benefits Consultant administers employee benefits and services for the University, with primary responsibility for retirement programs, employee separations, and assigned benefits initiatives. The position provides consultation to employees and management regarding eligibility, enrollment, compliance, and benefits impacts, ensuring accurate processing and alignment with UNC System and State of North Carolina requirements.

Essential Duties and Responsibilities

Retirement and Benefits Administration

Serve as lead benefits consultant for retirement plans including Teachers’ and State Employees’ Retirement System (TSERS), Optional Retirement Plan (ORP), and Phased Retirement

Conduct early-, mid-, and end-career retirement consultations regarding eligibility, options, and retirement processes

Advise employees on supplemental retirement plans, including enrollment, contribution limits, changes, cancellations, and leave payout deferrals

Enter, monitor, and reconcile retirement transactions to ensure accuracy and compliance

Monitor retirement contributions and identify potential compliance issues

Generate pension spiking calculations and related reporting for TSERS participants

Calculate and process special separation allowances for eligible law enforcement personnel

Provide consultation and support to former retirees as needed

Employee Separations and Offboarding

Serve as lead consultant for employee benefit separations, ensuring accurate review of reports and timely benefits actions

Enter and monitor separation-related transactions in benefits and payroll systems

Prepare and send collection letters and process exception requests when required

Support Reductions in Force (RIF), including:

– Requesting Discontinuation Service Retirement (DSR) for eligible TSERS participants

– Developing individualized discussion guides

– Consulting affected employees on benefits impacts and available options

Benefits Systems and Case Management

Manage benefits cases and tickets across multiple platforms, including:

– eBenefits and Empyrean

– TSERS reconciliations, error resolution, and reporting

– ORP vendor platforms and UNC System ORP database entries

– Supplemental retirement vendor actions and payroll file loads

Additional Benefits and HR Support

Calculate and process Longevity Pay

Consult employees and adjust deductions related to NC Flex Dependent Day Care discrimination testing results

Track Personal Leave offers and responses and coordinate system entries

Support benefits education and outreach, including events, communications, and website updates

Develop and deliver benefits presentations for orientations, retirement planning, and enrollment periods

Provide backup support for onboarding, prior service credit, qualifying life events, benefits platform administration, and payroll file loads

Document procedures, recommend process improvements, and perform other duties as assigned

Minimum Qualifications

Bachelor’s degree in a related field and three years of experience in HR benefits administration; or an equivalent combination of education and experience

Advanced proficiency in Microsoft Excel

Strong written and verbal communication skills with the ability to communicate effectively with a diverse workforce

Preferred Qualifications

Experience administering retirement and supplemental retirement programs

State or public-sector benefits experience

Ability to analyze data, prepare reports, and deliver presentations

Experience presenting benefits information to large and small groups

Salary and Benefits

Salary range: $47,379 – $64,000, commensurate with qualifications and experience.

The University offers a comprehensive state benefits package, retirement plan options, paid leave and holidays, and professional development opportunities.

https://hr.charlotte.edu/benefits/benefits-overview/

Work Schedule and Location

Full-time, permanent position (12 months)

Standard work schedule: Hybrid, 2 days remotely

On-site office is located at the King Building, UNC Charlotte campus

Another Source partners with clients on a retained search basis and is committed to building inclusive candidate pools. Applicants are encouraged to apply even if they do not meet every listed qualification.