Store Manager - URGENTLY HIRING BILINGUAL A PLUS!

BILINGUAL A PLUS!

Join the Yale Cleaners team, a family-owned business serving Tulsa for 80 years. We're looking for a dynamic individual to fill the vital role of Store Manager. As a Store Manager, you will play a key role in executing the company strategy, ensuring the delivery of same-day dry cleaning services, providing exceptional customer experiences, and fostering a productive working environment. If you possess a passion for outstanding customer service, a strong work ethic, and exceptional leadership skills, we invite you to be a part of our legacy of excellence and family culture in Tulsa.

Responsibilities:

Oversee the daily operations of the store's dry cleaning and laundry services.

Work alongside employees in production and on the counter to fulfill daily production needs.

Monitor inventory and supplies levels, production equipment, safety, and cleanliness as needed.

Ensure that Yale's store policies and practices are implemented and followed.

Hire, train, coach, and provide leadership to store crew members, ensuring production goals are achieved.

Maintain quality standards and excellent customer service while promptly resolving any customer service problems.

Qualifications:

Dry cleaning experience is preferred.

Previous management experience, preferably in a retail setting, but Yale will train

Work ethic with high standard for integrity.

Positive approach to training, developing and interacting with all levels of the store team.

Ability to adapt to customer and employee needs as well as store environment conditions.

Excellent customer service skills and attitude.

Follow-up and follow through discipline.

Initiate action and achieve goals.

Someone who is organized and detailed oriented.

Must be at least 21 years old.

Ability to successfully manage 10-15 employees.