Customer Account Representative

We are seeking a Customer Account Representative to join our Charlotte team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and care. This position is ideal for someone who excels in communication, organization, and problem-solving.Responsibilities:Serve as the main point of contact for client accountsBuild and maintain strong relationships with clientsUnderstand client needs and provide tailored solutionsCollaborate with internal teams to ensure client satisfactionManage account data, documentation, and reportingIdentify opportunities to improve client experience