Guest Service Agent - Novotel Sydney Darling Square

What you will be doing:Reporting to the Front Office Manager you will be delivering service excellence, from check in to check out and at every guest journey point.Provide passionate, knowledgeable and friendly service to external and internal guests at all times.Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts.Answer all telephone calls in a professional manner according to brand standard.Live our loyalty culture and drive enrolments and sales for our loyalty program.